Having an issue with the furniture or fixtures in your flat? Take a look at our guide below about how you contact Bosworth Properties to make us aware of potential maintenance issues…
In order to make us aware of an issue, you will need to complete a Maintenance Request form on our website to let us know the problem
How to submit a maintenance request form:
1. Head over to the ‘Maintenance Issues’ page on the Bosworth Properties website👩💻 (bosworthproperties.com/maintenance)
2. Fill in our Maintenance form📝
Complete all the fields of our form, including your flat and building details, whilst also giving as much detail as possible about the issues that need inspecting (and attach a photo if possible📷)
3. Check the form is sent, then you are done👍
Make sure you press ‘Submit’ when you are done! Once you see the green confirmation box you will know that your message has been sent successfully⬇️
What do I do next?
Essentially nothing!🤷♂️
Once you have submitted your maintenance request we should have all the details we need to complete the task.
When completing your request, we will message you 24 hours in advance to let you know that we will be entering your flat (unless there is an emergency), so keep an eye on your email inbox📧👀
If you would like an update about when we are planning to complete maintenance in your flat feel free to call (0116 223 0730) or drop by our office:
*Please be aware that we do look after lots of tenants, and maintenance issues can often need replacement parts, furniture, specialist tools etc, so we cannot always respond or correct issues on the same day as reported.
If there is any issue with what you have requested or we are unable to fulfil your requirements, we will contact you.
Our Maintenance Team
Will Price – Head of Maintenance
Will has been with Bosworth Properties for 5+ years and is part of the family that manages the company.
John Roux – Electrician & All Round Handyman
Johnny is originally from South Africa and has been assisting the Bosworth team for 15+ years. He is an Electrician by trade, but has extensive knowledge of all aspects of home repairs and our properties.
Summary
If you do have any questions about potential maintenance tasks, issues with your flat or anything about your tenancy please reach out to the Bosworth Properties team. You can find our details here on our Contact Us page.